Industry Insights | Why Self-Service is Crucial for Utilities Companies from ui utilities Watch Video
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Description: April 6, 2021 | Times are changing and so is the utilities customer. We sat down with utilities insider Scott Simari to discuss one of the industry’s more significant trends – the shift towards self-service solutions.nnListen in, as Scott breaks down the ever-changing expectations of customers, examples of effective self-service solutions, and how personalization, enhanced UX/UI, and streamlined mobile apps support a utilities companies goals of customer acquisition and retention.nn1. Channe
Play Video: (Note: The default playback of the video is HD VERSION. If your browser is buffering the video slowly, please play the REGULAR MP4 VERSION or Open The Video below for better experience. Thank you!)